Caught on cam: Woman falls onto SEPTA tracks, bystander helps pull her to safety

Surveillance video captured the moment a quick-thinking bystander helped a woman who fell onto SEPTA train tracks in Philadelphia.

According to SEPTA spokesperson Andrew Busch, the incident occurred on the westbound side of the L at Girard Station around 8:45 a.m. on Friday, October 24, 2025.

The transit agency released surveillance footage that showed a woman walking along the platform when she suddenly fell onto the tracks. She appeared to try to climb out but struggled to pull herself back onto the platform.

Busch said that’s when a bystander then came over and helped her out.

“We are grateful for the quick-thinking and actions of the customer who assisted the woman who fell into the tracks. SEPTA would like to remind riders to always keep safety top of mind, and always stay behind the yellow line until the train has pulled into the station and come to a complete stop,” SEPTA said in a statement.

At this time, it is unclear if the woman was injured or what caused her to fall.