California DMV to reissue 325,000 REAL IDs after system error found

The Department of Motor Vehicles (DMV) is notifying approximately 325,000 Californians about the need to replace their Real ID records due to a software error.

The DMV said it identified a few REAL ID records that require updates to remain compliant with federal regulations following a self-initiated review of its data systems.

Individuals who receive a notification are required to take action to keep their REAL ID valid. Approximately 1.5% of California REAL ID holders were affected.

According to the DMV, a software error from 2006 caused some REAL IDs to have the wrong expiration date. The system still confirmed that people were legally in the U.S., but old coding sometimes set a standard renewal date instead of matching the person’s authorized stay.

“We proactively reviewed our records, identified a legacy system issue from 2006, and are notifying impacted customers with clear guidance on how to maintain a valid California-issued credential,” said DMV Director Steve Gordon. “For nearly 99% of REAL ID holders, no action is required. The DMV remains committed to serving all Californians and ensuring REAL ID credentials meet federal standards.”

DMV said the affected individuals will get all the information on what steps to take so their Real ID can be reissued. The state agency also added that it will expedite processing for affected customers and waive any associated fees.

The DMV also confirmed that REAL IDs have never been issued to undocumented immigrants.

The agency warned customers that they will not text or email requesting personal information or payment on this issue.

Anyone who wants more information about this can go to dmv.ca.gov